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Autotask PSA users now have a single pane of glass to manage backup alerts and automate ticketing

MIAMI, FL – June 20, 2018 — /BackupReview.info/ — Unitrends MSP, the first company to provide enterprise-class backup, ransomware detection and cloud-based business continuity in an all-in-one platform to the MSP market, today announced its latest integration with Datto’s Autotask PSA. Built via Autotask’s open APIs and in conjunction with the Autotask integration team, the new integration allows Autotask PSA users to seamlessly manage their Unitrends MSP appliances in a single dashboard. Users can now instantly view and manage backup alerts and automatically create backup-related tickets within their Autotask PSA console as well as instantly sync all client accounts from Autotask PSA onto new Unitrends MSP appliances.

“Backup is one of the most important, if not the most important, service we provide to our customers,” said Dan Robinson, CEO and founder of Robinson Tech. “The ability to effortlessly set up a new Unitrends MSP appliance and then easily view and manage backup alerts all within our Autotask dashboard is a huge boon to our productivity and scalability. With this integration, we can respond to an alert or outage even faster, dispatch a technician, track hours, and manage every aspect of our workflow all in one place. This kind of added efficiency is priceless.”

“Our commitment to the overall MSP market remains steadfast,” said Mike Sanders, CEO, Unitrends MSP. “In light of our recent merger with Kaseya, it was important to the Unitrends MSP team to demonstrate our unwavering dedication to the greater MSP community, and that is what we’ve done by developing this integration with Autotask. As we continue to enhance our product with future integrations, our focus stays true – to deliver the best-in-class business continuity and disaster recovering technology that meets the needs of every MSP.”

Additional Unitrends MSP integrations include VSA by Kaseya and Connectwise Manage. The Unitrends MSP-Autotask integration is free and available now.

About Unitrends MSP
Unitrends MSP was founded to give MSPs the power of Unitrends’ enterprise class business continuity and disaster recovery (BCDR) solutions. Derived from over 25 years of experience, Unitrends MSP is the first company to provide enterprise-class backup, ransomware detection and cloud-based business continuity into a powerful, all-in-one platform to the MSP market. Unitrends MSP works with MSPs every day to build products that enable them to deliver high-margin BCDR services and deliver enterprise-class support MSPs can count on to maximize the reliability of those services. For more information, please visit http://msp.unitrends.com

About Kaseya
Kaseya is the leading provider of complete IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations. Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. The Kaseya IT Complete platform is the industry’s most comprehensive, integrated solution suite purposely engineered to help IT both run and grow the business. It empowers businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, and automate across IT management functions. Kaseya solutions manage over 10 million endpoints worldwide. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com

Media Contact
Scott Lechner
Offleash for Kaseya
kaseya@offleashpr.com
(530) 521-3095

Source: Unitrends

 

 

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