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Zetta.net Helps IT Solutions of Fresno Overcome MSP Backup Challenges Posed by Alternate Vendors
SUNNYVALE, CA – Jan 13, 2015 — /BackupReview.info/ — Zetta.net today announced that it has been selected by IT Solutions of Fresno to provide enterprise-class cloud backup and recovery to the MSP’s customers. After testing several alternate solutions, IT Solutions of Fresno chose Zetta.net for its fast and reliable performance, ability to provide a full spectrum of backup needs and responsive, personalized service.
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“With Zetta.net’s tailored onboarding process, we were able to zoom in on my specific questions, which helped me better serve my customers,” explained Dave Triffo, owner, IT Solutions of Fresno. “That wasn’t the case with other backup providers, which did a canned introduction and provided a set of arcane technical documents to get up to speed on their system.”
IT Solutions of Fresno provides a range of services to small and midsized companies throughout California’s Central Valley. After deciding to offer cloud backup and disaster recovery, the company tried solutions from several vendors but encountered problems with performance, complexity and reliability before exploring Zetta.net.
“We’ve been able to complete a variety of backup types that we need to do with Zetta.net — there are no limitations,” said Triffo.
With Zetta.net, IT Solutions of Fresno is able to reallocate staff time to more strategic — and revenue-generating — client projects, while handling a full spectrum of backup needs — from the ability to map a network drive so customers can readily access files in real time from any location to full system image backups.
“Our customers are happy because they know they can recover an accidently deleted file quickly or if a major disaster happens, they can still keep the business running,” says Triffo. “They are counting on us to take care of things, and today, thanks to Zetta.net, we can do that with a lot less muscle.”
Click on the case study to learn more about how IT Solutions of Fresno is making cloud backup and recovery solution affordable for its customers using Zetta.net.
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