Faction cloud powers infrastructure for world’s largest independent luxury hotel brand

DENVER, CO – August 26, 2015 — / — Faction, an enterprise-class Infrastructure-as-a-Service (IaaS) cloud service provider offering private, public and hybrid cloud solutions through the channel, announces today that its enterprise-class cloud platform is a game changer for the world’s largest independent luxury hotel brand, Preferred Hotels & Resorts. By moving its production and backup environments to Faction’s cloud, Preferred Hotels & Resorts can now extend greater customization capabilities and on-demand resources, along with increased flexibility and control, to its IT department.

Preferred Hotels & Resorts offers a wide variety of reliable sales, marketing, distribution, and technology services to more than 650 luxury hotels across 85 countries, ensuring superior performance for all hotels, company associates, and loyal guests. In its search for a new cloud provider, Preferred Hotels & Resorts sought the advice of its IT partner, CDW , a multi-brand technology solutions and services provider with a cloud team representing multiple cloud service providers covering all major cloud categories. CDW vetted multiple providers for the solution, and together with Preferred Hotels & Resorts, chose Faction as the best fit.

“Since Faction is one of our top cloud-based partners for businesses due to their technical expertise and high touch service model, we felt they would be a great fit for meeting Preferred Hotels & Resorts’ IT requirements,” states Rich Korn, Senior AIM Specialist for CDW.  “After comparing them to a few other options, Faction did the best job architecting a reliable and successful migration plan for Preferred Hotels & Resorts.”

Faction’s migration plan included a backup and transfer of Preferred Hotel & Resorts’ data, and the operations commenced directly on Faction’s cloud infrastructure, using Faction’s patented Layer 2 Direct Connect topology. Faction’s cloud now supports Preferred Hotels & Resorts’ production environment for more than 250 associates, including email applications, file exchange, Microsoft Office, along with testing and development. By leveraging Faction’s cloud, Preferred Hotels & Resorts also has a robust disaster recovery operation in place and can restore data in minutes, further ensuring that its end-users, hotels, and associates can always access their email, applications and internal systems.

“Our transition to Faction was without a doubt one of the best migrations we’ve ever had,” states Charles Zieres, Vice President, IT, Preferred Hotels & Resorts. “Faction’s commitment to our success, rapid response time, and ability to implement new initiatives in a matter of days makes the company an ideal partner.”

“The Faction solution is a private cloud exclusively for Preferred Hotels & Resorts – not shared, providing them greater control and flexibility to fine tune its dedicated storage, compute and bandwidth resource pools safely and dynamically,“ comments Luke Norris , Chief Executive Officer of Faction. “Preferred Hotels & Resorts also now has deeper access to its environment with a dedicated VMware vCenter management portal accessible from anywhere. Since Faction constantly upgrades its internal cloud components, Operating System versions, software and network capacity, Preferred Hotels & Resorts can ensure it is continuously innovating and testing the latest enhancements.”

Operating cloud nodes located across eight geographies in the United States and Europe, Faction offers a solid core of compute, storage, and state-of-the-art network resources, which customers can build out with the exact components they need to make the cloud their own.

Visit for more information and connect with Faction on Twitter(@FactionInc), LinkedIn and YouTube.

About Faction
Faction is an enterprise-class IaaS cloud service provider offering private, public, & hybrid cloud solutions through channel partners. Faction supplies cloud the way its partners and customerswant it with extreme performance, deep control, and broad customization capabilities.

FACTION is 100% channel-driven, as it never competes with Channel Partners and provides the services, tools and expertise that result in value for customers. With cloud nodes across the United States and in Europe (Seattle, Santa Clara, Denver, Chicago, Atlanta, New Jersey, New York, and the United Kingdom), Faction offers both Cisco UCS and Open Compute platforms, is a Platinum-level NetApp Service Provider, and is VMware vCloud® Powered. Join the Faction. Become a Reseller Today. or (855) 532-4734. ollow us on Twitter(@FactionInc) and LinkedIn.

For Faction media inquiries, please contact:
Jaymie Scotto & Associates
+1.866.695.3629 ext. 13

About Preferred Hotels & Resorts
Preferred Hotels & Resorts is the world’s largest independent hotel brand, representing more than 650 distinctive hotels, resorts, residences, and unique hotel groups across 85 countries. Through its five global collections, Preferred Hotels & Resorts connects discerning travelers to the singular luxury hospitality experience that meets their life and style preferences for each occasion. Every property within the portfolio maintains the high quality standards and unparalleled service levels required by the Preferred Hotels & Resorts Integrated Quality Assurance Program. The i Prefer™ guest loyalty program, Preferred Residences™, Preferred Family™, Preferred Pride™, and Preferred Golf™ offer valuable benefits for travelers seeking a unique experience. For more information, visit

For Preferred Hotels & Resorts media inquiries, please contact:
Caroline Michaud
Vice President, Corporate Communications & Public Relations
+1 312 542 9218

About CDW
CDW is a leading multi-brand technology solutions provider to business, government, education and healthcare. A FORTUNE 500 company, CDW was founded in 1984 and employs more than 7,200 coworkers. For the twelve months ended March 31, 2015, the company generated net sales of more than $12.0 billion. For more information about CDW, please visit

For CDW inquiries, please contact:
Ken Ward
CDW SR. Sales Rep

Rich Korn
CDW Sr. AIM Specialist

Source: Faction


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